PRIVACY POLICY

When you visit elaineperlov.com, our commitment to you as a valued customer is to provide you with the complete shopping experience, including personal service, many custom-fit options at no extra charge, suggestions from the designer, and the most comprehensive selection of our products each season. No single store that carries our line offers the complete variety that we do. In order to provide excellent service, we may obtain information about you so that we can provide you with all the special little touches that elaineperlov.com offers. We respect your privacy, and we always maintain that your information is kept confidential.

Whenever you shop with Elaine Perlov -- online, or at our special events and trunk shows -- we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number and e-mail address. If you use a credit or debit card or pay by check, it will include your account number. We use this information we collect to complete your purchase transactions, to provide the services you request, to keep you informed about the status of your orders, or to identify your product preferences, so we can notify you of new or additional products and promotions that might be of interest to you. From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. We will not share your personal information with anyone or any company, nor will we send you information in mass mailings that does not pertain to elaineperlov.com.

COOKIES

A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.

We use cookies to identify the pages you click on during your visit to our site. We use this information to improve our site design, product assortments, customer service, and special promotions. Please have cookies turned on when you shop online.

E-MAILS

You will receive promotional e-mails and free delivery of our online newsletter, The Fitting Room, from us only if you have asked to receive them. Each time you receive an e-mail from Elaine Perlov, you will be given the opportunity to "opt-out" or stop receiving them.

If you choose to "opt-out," we will stop sending you e-mails. Please note, however, that some e-mail promotions are prepared well in advance, so you may continue to receive offers after you have chosen to "opt-out." We appreciate your patience in giving us time to carry out your request.

We welcome your periodic review of our Privacy Policy as we continue to improve our site and services.

SECURITY POLICY

When you shop on elaineperlov.com, all of your transactions will be safe and secure. We use Secure Sockets Layer (SSL) technology with 128-bit encryption to encrypt your credit card information as it travels over the Internet. SSL is a standard technology used by many other e-commerce websites. This means that using your credit card to place an order with elaineperlov.com is as safe as giving us your credit card information via telephone. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area. Some computers may not be able to "communicate" with our secure server. If you experience any difficulty, please feel free to call Customer Service at 1.718.383.5409 to place your order during the hours below.

In addition to encrypting your credit card information while it travels over the Internet, for your convenience, we can store your credit card information on our systems in encrypted form. If you are registered at elaineperlov.com, you may go to "My Account" to change account settings or change your e-mail subscription preferences. Making a credit card purchase is just as safe on our website as it is by telephone, but if you prefer the latter, you may purchase online merchandise by calling 1.718.383.5409, Mon-Fri 8:30 am-6pm, ET. We will gladly take your order.

ANY QUESTIONS?

We will be happy to provide additional information or answer any questions. Please call 1.718.383.5409 during the hours stated above, or send us an e-mail. We will respond promptly.